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Posts tagged ‘romote repair’

Tech Support

Where in the world would we be without good tech Support in this high tech age? My heart goes out to those who don’t have it available to them. I am blessed to have both of my children turn out a little techy. They got it from their grandma, my mother. My youngest brother was tech support for her. I don’t remember exactly when she got her first computer but I’m sure it was well before I finally got one. Mom took classes at the adult school and the senior center to stay current with technology. I have done the same to learn new programs and how to finesse them. Mom also liked to get the newest updated technology as often as possible.

 

Inge alone

Would you guess she was a techno geek?

Since my post a couple of weeks ago, my damaged laptop arrived at my son’s. He is working to resurrect it with a new hard drive. He sent a laptop that was in the back of a closet for me to use while I waited for the repair. It worked for slightly more than an hour before doing a tab dance without music. If I could show you the gyrations it performed all on it’s own, you would probably give it a 10. It took all I had to click the cursor quickly enough to shut it down as the cursor was having a party all it’s own. Trying to work with my tablet was not an easy task. I’ve been advised to purchase an external wireless keyboard for it and may soon. In the meantime,  Tech Support (my son) had me log on to the laptop he sent and quickly before it started dancing again, download a remote operating program. Once I had that accomplished, he quickly signed on and took control. Within minutes the laptop was working perfectly. A few adjustments later, I’m pretty much back in business.

Eric's laptops

Tech support at work. There are more computers in the office. Gracie’s waiting to play.

Why has it taken me so long to get back to you? You know the rules don’t you? Everything comes in threes! I had an old friend come to visit. It’s been a year and a half since our last visit when I went to see her and right after leaving her little dog pulled her over causing  head and body injuries that left her in rehab for several months. I made only one plan for our time together and figured we’d wing it from there.  All went well through lunch and dinner time until after we put on our cozies for bed. An infection causing extreme pain surfaced quickly and I was looking for an emergency room at 10 pm. I am again grateful for our current technology as without GPS we might still be trying to find it. I don’t drive at night due to vision limitations but somehow, we arrived safely and I guarantee I’m not sure I could find it now.

My friend finally got well enough with medication and much sleep to make it to Fabric Depot. As the quilter who got me started down this addictive path, an acre of fabric and notions is like visiting the chocolate shop. They have electric scooters for those who can’t make it on foot. I heard a lot of exclamatory comments as she motored through.

fabric depot

Just the beginning of the fun

The next morning there was a phone call at 6 am. Family had been trying to reach her but we have poor cell reception here. There was a family tragedy. After getting grounded enough to take care of business, she changed her flight and headed back to deal with all that is laying ahead. Every time I think my life is harder than it needs to be, I look around and someone else is having a tougher time. This was one problem Tech Support couldn’t fix but he could give me moral support as I gave some to my friend.  Life is strange and challenging.

How are you fixed for tech support?

 

From my heart to yours,

Marlene Herself
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